Faq's - jirue

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About Us

Faq’s

We process orders within 3-5 business days. Delivery time depends on your location and can take an additional 3-7 business days.

Yes, we offer international shipping. Please check the shipping charges and delivery time during checkout.

You can return items within 30 days of receiving your order. Please visit our Returns page for more details on the return policy and process.

To exchange an item, contact our customer service team to initiate the process.

We accept various payment methods, including credit/debit cards, PayPal, and other online payment options.

Enter your discount code at checkout in the designated field, and the discount will be applied to your order.

Click on the ‘Sign Up’ button at the top of our website and fill in the required details to create an account.

Once your order is shipped, we will send you a tracking number via email. Use this number to track your order on our website.

Product availability is indicated on the product page. If an item is out of stock, it will be marked accordingly.

Size charts are available on each product page. Click on the “Size Chart” link to view detailed size information.

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